Why is Nighthawk Anywhere Access Not Working?
Are you having trouble while using your Netgear app with Nighthawk Anywhere Access? Do you see an error message appearing that says this feature can not be enabled? You are not alone. Plenty of other users reported similar issues lately. Keeping those users into consideration we penned down this guide that has the best possible solutions to do away with this problem in a matter of minutes. Are you ready to give these hacks a try? Well, then let’s begin!
What is Nighthawk Anywhere Access?
Before proceeding toward the troubleshooting part, let us shed some light on what exactly this feature by Netgear is and how it helps its users. Nighthawk Anywhere Access is a feature that when enabled helps Netgear users to access the Nighthawk app from anywhere. You need not be connected to the local network to log in to your device’s admin dashboard.
Simply enable Netgear Anywhere Access and while logging in, tap on Connect via Anywhere Access.
There are instances when you are at home but can not log in while on the local network due to some advanced network configurations like VPN, custom DNS settings etc. In these scenarios as well, Anywhere Access helps you log in since it uses Netgear’s secure cloud services to connect.
To be able to use this feature you must authenticate your identity by accessing your Netgear single sign-on account.
We hope you have gained some good information on this amazing feature by Netgear. Let us now proceed ahead to fix the issue under discussion.
Fixing Netgear Anywhere Access Not Working Issue
Before anything else, we want you to know that this feature works with the Nighthawk app or Orbi app. In case you are using the Netgear Genie app, then you can put rest to the troubleshooting process here itself since the feature doesn’t work for the Genie app.
Listed below are some possible reasons why the feature does not work for you. Also, go through the solutions that follow.
Anywhere Access is Not Enabled
One possible cause is that the feature is not enabled. You thus need to go to the settings and enable it once again. The steps to enable Nighthawk Anywhere Access are as follows:
- First of all, connect the phone to the router’s WiFi.
- Now, open the Nighthawk app.
- Sign in if it is the first time login.
- Once the dashboard appears, tap the Menu icon that you can find on the upper-left corner.
- Now, go to Settings and tap Anywhere Access.
- A new page will open wherein you need to slide the button next to Enable Anywhere Access to the On position.
This enables the Anywhere Access feature. You can now begin using it.
If it does not work even now, use the next hack in line.
The Device Runs on Outdated Firmware Version
The second reason why you are experiencing this issue is that you haven’t updated your Netgear device’s firmware. Thus check if any updates are available. Once you find firmware updates ready to be done, get it installed right away.
After getting your router or extender updated to the most recent version, launch the Nighthawk app via Anywhere Access. If you still face the Nighthawk Anywhere Access not working issue, then see what needs to be done next.
Reboot the Device
Temporary software glitches are the most common reasons for minor to major issues with your technical devices. The device might even stop working due to these hiccups. Fixing them is easy by simply rebooting the technical device. Therefore, turn off your Netgear router or extender and detach the power cable. Wait for a while and connect the power cable once again and switch it on.
Wrapping Things Up
The moment you are done rebooting your device, we are anticipating that you will be able to log in to your router using the Nighthawk Anywhere Access without any trouble. Now onwards, make sure that you keep your Netgear device updated to the most latest firmware version to avoid occurrences of similar issues in the future.