Why Is My Nighthawk MS60 Satellite Not Connecting to Internet?

Nighthawk MS60 is an add-on mesh satellite that connects with the router to expand the wireless internet coverage. It means the connection between the satellite and router is necessary for internet access. If your satellite fails to connect to the internet, then it is a clear sign that the satellite-router connection has failed. Therefore, you must focus on the same to fix the Nighthawk MS60 satellite not connecting to internet issue.

How to Fix MS60 Satellite and Router Connection?

As already discussed in the introduction focusing on the connection between the router and satellite is necessary to resolve the issue, here’s what you need to do:

Reduce the Satellite and Router Gap

Your Nighthawk MS60 satellite and the main mesh router need to be present within each other range for effective communication. For your information, the mesh router acts as a source of internet for the satellite and if their communication is weak, you might witness similar conclusions. Thus, you should now aim to reduce the distance between the router and the satellite. However, you need not to place them too close. Otherwise, their signals may clash and major problems can occur.

Use a New Ethernet Cable

In case you’ve connected your Netgear mesh router and MS60 WiFi satellite through an Ethernet cable, there’s a chance that the cable has worn out. You cannot expect a damaged cable to facilitate a smoother signal transfer. So, grab a new Ethernet cable and use it for connecting your networking devices. However, you also need to make sure that the cable is connected to the correct ports of your WiFi devices. Furthermore, the cable must not be flipped.

Worked on the router and satellite connection but still, the Nighthawk MS60 satellite not connecting to internet? Well, it seems that you need to invest some more time to troubleshoot the problem. What hacks need to be implemented in that time? Read the next section to know.

Solved: Nighthawk MS60 Satellite Not Connecting to Internet

Power Cycle the Satellite

There is a chance that network glitches are preventing the internet connection at the end of the satellite. Restarting the satellite will help it to get a fresh IP from the main mesh router facilitating the internet connection. Therefore, wait for nothing and power down the satellite by pulling its power adapter out of its respective wall socket. Now, you need to let your satellite rest for 30 minutes. Once done, power it up. On the off-chance, you also opt to restart the router, then you need to power it up and down before the satellite.

Upgrade the Router

There are times when a Nighthawk WiFi device starts giving problems due to the lack of a firmware update. Keep in mind that the firmware is the software on which your WiFi router runs. If you do not update it regularly, your device will start behaving weirdly, and getting the Nighthawk MS60 satellite not connecting to the internet issue is just the beginning. So, we suggest you install the latest firmware version on your mesh router via the Nighthawk router login portal. While you carry out the firmware update process, make sure you don’t interrupt it.

Relocate the Satellite

Your satellite might fail to connect to the internet if it is placed in a room that is filled with a lot of devices or objects that create signal interference. You might be well aware of the fact that the signals emitted by your mesh router and satellite are electromagnetic and can easily be affected by the presence of other EM waves. Therefore, you must place your WiFi satellite away from devices emitting electromagnetic waves, lustrous surfaces, and water-carrying objects. Apart from this, avoid keeping the satellite in a corner.

Contact Your ISP

The internet issue from the end of your Internet Service Provider can also be a pivotal reason why your Nighthawk MS60 satellite is not connecting to internet. So, it means you have to speak with your ISP right away and inquire about any ongoing maintenance. Just in case any maintenance is being performed from his end, you can wait until the internet issue doesn’t get fixed from his end. However, if nothing is wrong with the Internet Services, you need to reset the satellite to remove it from the home network and add it again.

How to Reset Nighthawk MS60 Satellite?

The previous troubleshooting technique might have triggered the idea of returning the satellite to the default factory settings. So, what are you waiting for? Reset the MS60 satellite right away by pressing and holding the Reset button located on its rear panel.

You are required to keep the button pressed for at least 20 seconds with the help of a pointed object. Once your satellite resets, it will get removed from the home network and you’ll get the chance to add it again via the Nighthawk mobile app.

The Bottom Line

The guide to fix the Nighthawk MS60 satellite not connecting to internet issue ends here. We are expecting that you will be able to connect your satellite to the internet successfully after referring to the information provided above.

Just in case you are facing other problems with your WiFi router, you can take the help of the blog section of this website to fix them.