In this technological era, Netgear routers are popular networking devicse to stay connected to the internet and that’s why millions of people perform the Netgear Nighthawk setup in their houses. But, when users try to configure their router through the Nighthawk app, they met with the Netgear router is not found or is not supported error. If you have also become a victim of the same error, then you don’t need to be panic. Here, we are helping you to solve this problem hassle-free. In this post, we are going to discuss this error in detail and give you effective and fruitful troubleshooting tips. All the influencing points related to the Netgear router is not found or are not supported error are outlined in the upcoming passages.
Let’s commence with the reasons that cause this error on your Netgear Nighthawk app so that you can understand the entire blog and will be able to handle the bad situation easily.
Why Netgear Router Is Not Found Or Is Not Supported?
Well, numerous reasons can force you to face the Netgear router is not found or is not supported error on the Netgear Nighthawk app. All the reasons are listed below. You just need to go through them once to get familiarized yourself so that you can remove the error from its root.
- Old version of Netgear Nighthawk App.
- Both cellular data and WiFi are enabled at the same time.
- Device is out of the range of the router’s network.
- Smartphone phone trying to access different networks.
- Technical glitches.
These are the major reasons that drag you to experience the Netgear router is not found or is not supported error on the Nighthawk app. Whatever the causes are, there is nothing to panic about. After all, we have suitable and most effective solutions for you that you can implement to resolve the error.
Netgear Router Is Not Found Or Is Not Supported | Fix
Update Netgear Nighthawk App
The very first thing you need to do is check the version of the Netgear Nighthawk app. The reason is, there is the possibility that your Nighthawk app is running on its outdated version, and this leads to the Netgear router is not found or is not supported error. So, to resolve this error you need to update the app, in case you found an outdated version. Once you update the app to its latest version, then open the app and try to set up the router. If you face the same error on your app, then don’t worry. Move to the next hack!
Check the Mobile Software Version
Now, you need to check the mobile software version to make sure it runs on its latest software or is old. To check the software version, you need to access the settings of the device and select the About Phone option. Thereafter, you will see the configuration settings of your device along with the software version.
However, if you found the smart phone is not updated to its latest version, then update it because old software does not support the app functions and also creates the issue.
Verify Netgear Router WiFi
To access the Netgear router through the Nighthawk app, you need to access the right router WiFi. We tell you this because there is a possibility that your device is accessing a different network. So, in this situation, you need to verify the network of your router.
Turn off Cellular Data
If your Smartphone cellular data is on during the process, then there is a high chance that your face Netgear router is not found or is not supported error on your application. Therefore, you need to access the Netgear router WiFi and turn off the mobile internet.
Re-install the Nighthawk App
If you are still stuck in the same situation then now you need to re-install the Nighthawk app. To do this, first, you need to uninstall the app from the device and open the application store. Thereafter, search for the Nighthawk app on your Smartphone and put it on download. After downloading the app install it successfully on your device and create the account by giving the requested information.
Now, you should try to set up your Netgear router with the Nighthawk app to make sure that the Netgear router is not found or is not supported error is fixed or not.
Bottom Lines!
The Netgear router is not found or is not supported; the error does not become the pain in your head now as we mentioned suitable and easy-to-perform troubleshooting tips for you to tackle the error hassle-free.
However, in case you are still facing the same issue and need any help related to the Netgear router then you can contact our online support experts who are always available to assist you.
