Are you not able to log in to the Netgear Genie app? If yes, then taking a walk through the information highlighted here is recommended. On this very page, you will get to know what might be stopping you from logging in to the dashboard of your device and what to do in that case.
You might not be able to log in to the Netgear Genie because the app version you are using is outdated. Therefore, you are required to install the latest stable version of the app for android and iOS from the link provided below:
You might also face Netgear Genie login issues if the mobile or computer on which you are trying to use the app is not connected to the Netgear router network. Here are the steps using which you can connect to the correct WiFi network:
The login details play a crucial role when it comes to logging in to the Netgear Genie app. But, it seems that you were quite careless while entering the login details. Here are the points that you must keep in mind during the Genie login process:
So, these were the solutions that a person can adopt if he/she cannot log in to the Genie application. However, following these solutions doesn’t hold any importance if the user is not familiar with the steps to go about the process. If you are also such a user, walk through the page and keep reading to learn the exact login steps.
Scan the given QR code to download the Netgear Genie mobile application as per the operating system.
You can log in to the router via the Genie app using your Netgear account details. Just in case you do not have one, consider creating it or tap Skip. The instructions highlighted below will provide you with a detailed description of the process:
This is how a user can log in to the Netgear Genie app. Now, he/she is free to view information about the WiFi network and change it. The network map of the router is also accessible and amazing features like Access Control, Guest Network, and Traffic Meter can be enabled.
The first step to change the WiFi password of the router is to log in to the Genie app. So, log in to your WiFi router using the valid password. You can proceed with the default password i.e. password in case you have never changed the default value. As soon as you log in to the router, you can follow the steps given below to change the WiFi password.
Note: The WiFi password of your router is not the one that you use to log in to it and manage the home network.
And with that, the WiFi password of your router will get changed and all the devices connected to it will get disconnected. You need to reconnect them to the router’s WiFi network using the new password to enjoy internet services.
A lot of users cannot change the settings of their WiFi routers because the Genie app login times out before they even entered the login details. If you too are experiencing such a problem with the router and Genie app, then it is recommended to have a look at the tips given below:
The primary reason why the Netgear Genie login is timing out is that your WiFi is running at a snail’s pace. It can happen if the router itself is getting slow and sluggish internet signals from the modem. Therefore, check the Ethernet cable and the respective ports holding a connection between these two devices.
You might also get the login timed out error during the router login process if an unexpected glitch has occurred. Thus, you need to get it fixed. For this, you must power cycle the entire network. It means you need to reboot your modem, router, and then mobile. Here’s how you can power cycle the network properly.
After you are done following the tips given above, you will successfully be able to log in to the router via the Netgear Genie app. Just in case you are still getting unexpected errors, you are suggested to uninstall the app and re-install it via the app store of your mobile phone.
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