Netgear Genie Login Failed?

Are you not able to log in to the Netgear Genie app? If yes, then taking a walk through the information highlighted here is recommended. On this very page, you will get to know what might be stopping you from logging in to the dashboard of your device and what to do in that case.

Solutions: Netgear Genie Login Not Working

1. Update the Genie App

You might not be able to log in to the Netgear Genie because the app version you are using is outdated. Therefore, you are required to install the latest stable version of the app for android and iOS from the link provided below:

2. Connect Your Device to High-Speed Internet

You might also face Netgear Genie login issues if the mobile or computer on which you are trying to use the app is not connected to the Netgear router network. Here are the steps using which you can connect to the correct WiFi network:

Turn on the WiFi utility on your computer or mobile phone.
From the list of available networks, select the one that belongs to your Netgear device.
Enter the WiFi password and click or tap Connect.

3. Use the Correct Login Details

The login details play a crucial role when it comes to logging in to the Netgear Genie app. But, it seems that you were quite careless while entering the login details. Here are the points that you must keep in mind during the Genie login process:

The username and password must be entered into their respective fields only.
There should not be any typing mistakes in the login details entered by you.
Cross-check the login details before tapping Log In or Sign In.

So, these were the solutions that a person can adopt if he/she cannot log in to the Genie application. However, following these solutions doesn’t hold any importance if the user is not familiar with the steps to go about the process. If you are also such a user, walk through the page and keep reading to learn the exact login steps.

Netgear Genie Download

Scan the given QR code to download the Netgear Genie mobile application as per the operating system.

Netgear Genie Download

Instructions for Netgear Genie Login

You can log in to the router via the Genie app using your Netgear account details. Just in case you do not have one, consider creating it or tap Skip. The instructions highlighted below will provide you with a detailed description of the process:

Connect your mobile or tablet to the router’s WiFi network.
You can skip the first step if the router is being remotely accessed.
Launch the Netgear Genie app by tapping its icon i.e.
Tap the Sign In option.
Now, select the Skip option if you do not want to use the Netgear account details.
You will see the Account Login window.
Enter the router’s admin password and select Log In.

This is how a user can log in to the Netgear Genie app. Now, he/she is free to view information about the WiFi network and change it. The network map of the router is also accessible and amazing features like Access Control, Guest Network, and Traffic Meter can be enabled.

How to Change WiFi Password via Netgear Genie App?

The first step to change the WiFi password of the router is to log in to the Genie app. So, log in to your WiFi router using the valid password. You can proceed with the default password i.e. password in case you have never changed the default value. As soon as you log in to the router, you can follow the steps given below to change the WiFi password.

Note: The WiFi password of your router is not the one that you use to log in to it and manage the home network.

On the router’s dashboard, tap the WiFi option.
You will be taken to the WiFi page.
Now, tap the Password field and input the new password for the router’s network.
Select Security and set a new security level.
Tap Save to make the changes effective.

And with that, the WiFi password of your router will get changed and all the devices connected to it will get disconnected. You need to reconnect them to the router’s WiFi network using the new password to enjoy internet services.

Netgear Genie Login Timed Out?

A lot of users cannot change the settings of their WiFi routers because the Genie app login times out before they even entered the login details. If you too are experiencing such a problem with the router and Genie app, then it is recommended to have a look at the tips given below:

1. Check Internet Speed

The primary reason why the Netgear Genie login is timing out is that your WiFi is running at a snail’s pace. It can happen if the router itself is getting slow and sluggish internet signals from the modem. Therefore, check the Ethernet cable and the respective ports holding a connection between these two devices.

The cable should be connected to the Internet port of your router and the LAN1 port of the modem. However, if you have an ADSL connection, the internet cable must directly go into the router’s Yellow port i.e. the Internet port.
You also need to ensure that the cable connecting your devices is not damaged. A damaged cable will not facilitate signal propagation. Therefore, you are required to change the LAN cable if the one you are using is damaged.

2. Power Cycle the Network

You might also get the login timed out error during the router login process if an unexpected glitch has occurred. Thus, you need to get it fixed. For this, you must power cycle the entire network. It means you need to reboot your modem, router, and then mobile. Here’s how you can power cycle the network properly.

Power down the modem and unplug it. After that, power down the router and disconnect all cables connected to it. Wait for at least 10 minutes.
Once done, reboot your mobile phone, switch on your modem, and then the router. Let the LED lights on all devices get stabilized.

After you are done following the tips given above, you will successfully be able to log in to the router via the Netgear Genie app. Just in case you are still getting unexpected errors, you are suggested to uninstall the app and re-install it via the app store of your mobile phone.