Complete Guide to Fix Not Working Issue

Complete Guide to Fix Not Working Issue

If you are tired of coming across the not working error message every time you try to log in to your Netgear Nighthawk router, then you have come to the right place. Many users have reported that they are facing the same issue with their wireless routers and we managed to fix it for most of them. Hopefully, we’ll be able to help you out too! So, follow the tips mentioned in this post and learn how to resolve the issue you’re currently facing.

What Causes Not Working Issue?

There might a number of reasons why you are unable to access but some of the topmost reasons have been compiled below:

  • Weak internet connection
  • Loose cable connections
  • Incorrect web address
  • Wrong login credentials
  • Outdated or corrupted firmware
  • WiFi interference
  • Outdated internet browser
  • Faulty hardware
  • VPN issue
  • Technical glitches

Now that we have taken you through the most common reasons why you’re experiencing the not working issue, it’s time to walk through the troubleshooting tips.

Troubleshoot Not Working Issue

a) Restart Your Netgear Router

Sometimes, restarting the device is all that is required to get rid of technical issues. Thus, consider rebooting your Netgear router before you try any other troubleshooting hack.

In order to reboot your router, you don’t need to do much. Simply unplug the router from the wall socket, wait for some time, and then plug your Netgear router back into the wall outlet.

b) Switch to a Different Connection Mode

There is a possibility that the connection between your Netgear router and the existing modem is weak because they’re connected wirelessly.

To ensure that this isn’t the reason behind the not working issue, it is recommended that you switch to a different connection mode. Consider connecting your devices using an Ethernet cable.

c) Update the Internet Browser

As mentioned above, an outdated internet browser can also force you to struggle with the not working issue.

To troubleshoot the issue, update the internet browser you’re currently using to log in to your device. Additionally, clear the cache, cookies, and browsing history of your browser.

d) Perform Netgear Firmware Update

You can also try updating the firmware of your Netgear WiFi router to the latest version to fix the not working issue.

Once you are done performing Netgear router firmware update, check whether you are able to access the Netgear Nighthawk setup page using

Note: If you are not able to update the firmware of your Netgear wireless router successfully, feel free to reach out to our technical experts.

e) Use the Correct Web Address

Make sure that you are entering the correct web address in the address bar of your web browser to log in to your Netgear Nighthawk router.

As soon as you are done typing the default web address, do not forget to cross-check it. Many users forget to do the same. Let’s hope you don’t commit this mistake.

f) Reset Your Nighthawk Router

If nothing helped you troubleshoot the not working issue, then consider resetting your Netgear wireless router.

Here are the steps that will guide you reset your wireless device:

  • Make sure your device is receiving an adequate power supply from the wall socket.
  • Then, look for the Reset button located on your Netgear Nighthawk router.
  • Once found, press it carefully using an oil pin.
  • Wait for some time.

The minute you are done restoring your device to the factory default settings, reconfigure it using the Netgear Nighthawk app.

Need Help?

Implementing the aforementioned troubleshooting tips will surely help you get rid of the not working issue. But, if you continue to face the same issue with your Netgear Nighthawk router, don’t hesitate to get in touch with our well-versed technical experts.